RPA (Robotic Process Automation) and integration are two different ways of automating workflows. RPA mimics a human user: a software robot clicks buttons, fills in fields and moves data between systems. Integration connects systems directly via APIs.
When to choose RPA
When systems lack APIs or adding an integration would be too costly. Useful for legacy systems that can’t be modified. Setup is fast, but maintenance can be fragile (UI changes break the robot).
When to choose integration
When systems offer APIs and the data volume is large. Integration is more reliable in the long run, faster and handles errors better.
Benefits
Both save time, reduce human errors and let employees focus on value-adding work. At HD SofT we deliver both types of solutions — we choose the right tool for each situation.
